Contact Us – IONOVA

We’re here to help! Whether you have a question about your order, our products, or just need support, our team is ready to assist you.

Email Support

The fastest way to reach us is via email. We aim to respond to all messages within 24 to 48 business hours.

Email: contact@ionova-shop.com

When contacting us, please include:

• Your full name
• Your order number (if applicable)
• A brief description of your request

Company Information

Neo Digital Marketing Limited
RM 509, 5/F THE CLOUD 111,
TUNG CHAU ST., TAI KOK TSUI,
HONG KONG
Business No.: 77457668

Thank you for shopping with IONOVA. We look forward to assisting you!